Frequently asked questions
Q: Does it work with any jar candle?
A: Yes — it fits standard jar candles of most sizes. The adjustable height lets you raise or lower the lamp to match shorter or taller jars, so your existing candle collection works as-is.
Q: Is it safe to leave on?
A: The lamp has no open flame and includes a built-in auto-off timer (2, 4, or 8 hours), which is why so many customers use it in bedrooms, dorms, and homes with kids or pets. As with any electric appliance, follow the included safety instructions.
Q: How long does a candle last with the warmer?
A: Because the wax melts gently and evenly from the top down instead of burning, most customers find their candles last noticeably longer than with a traditional flame — many report getting extra days to weeks out of a single jar, depending on size and usage.
Still have questions? Email us at support@starehe.co — we reply within 1 business day.