Shipping policy

Thank you for shopping with Starehe. Please review our shipping policy below.

Processing time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates and begin from the date of shipment, not the date of order. Delivery times may vary depending on the shipping address and carrier.

Shipment confirmation & tracking
Once your order ships, you will receive a shipment confirmation email with tracking information.

Customs, duties & taxes
Starehe is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right. You can contact us at support@starehe.co.

International shipping
We currently ship within the United States. International shipping availability and rates are calculated at checkout where applicable.

Changes to this policy
We may update this shipping policy from time to time. The version published on this page at the time of your order applies.